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FAQ

PRODUCT CARE

Ali's earrings are made from sterling silver, stainless steel, sustainable timber, resin , alcohol ink, acrylic paints and polymer clay. All materials are of the highest quality, ethically sourced and non-toxic. Please remember that they are durable, yet delicate. Any quirks are part of the handmade quality of each item.

There will never be an item the same as yours. These pieces will enjoy a long and happy life when treated and handled with care. Resin has a beautiful glass-like quality and shine. This handmade detail is what really brings the colours to life. Please protect items from being dropped against hard surfaces, and avoid storing your earrings with other jewellery that may scratch them.

We recommend using a soft cloth to maintain shine. Please do not use alcohol or jewellery cleaners on these items as the abrasiveness of these products will cause damage. SImilarly, avoid contact with make-up, perfume, hairspray and sunscreen. Do not wear while swimming or showering

CURRENCY & PAYMENT

All products and shipping rates are listed in Australian Dollars (AUD). All prices are GST included.

DISCOUNT CODES

When applying a discount code please ensure it has been entered correctly and no spaces have been applied. Please also check the expiry of your code to ensure it is still valid. Shipping codes are not valid in conjunction with product discount codes.

 PRIVACY AND SECURITY

All personal information is kept highly confidential and is not disclosed to any third party.  We DO NOT store credit card details. Encryption technology provided through Shopify ensures your online transactions are safe.

The copyright for all products, design and images on this website belongs to Ali Bull and any production or use of images is prohibited without written permission. Should you wish to use any images in any form of media please contact us.